
⭐ Special Episode! ⭐ Beyond the Checkout: How AI Is Redefining Retail from the Inside Out
In this special episode of Learning Kerv, host Rufus Grig is joined by three retail experts to unpack how AI is really changing the game in the retail world. From transforming customer experience to reshaping in-store operations and supporting frontline workers, this episode gets into what’s working, what’s not, and what’s coming next.
Guests include:
Neil Holden (Ignite AI Partners): on why AI is the biggest shift retail has seen (yes, bigger than dot-com).
Dan Speed (Dunelm): on why your fancy AI is useless without rock-solid networking.
Tim Walpole (Retail Trust): on the link between AI, wellbeing, and your store's bottom line.
Expect straight talk on:
Real-world AI use cases in retail
Data ethics and the customer trust contract
AI-powered colleague support and wellbeing
Why infrastructure is the unsung hero of innovation
The not-so-distant future of voice commerce and AI assistants
If you want honest insight (with a side of wit) on what AI means for retail right now - have a listen!
Hosted by Ausha. See ausha.co/privacy-policy for more information.