
In this episode of Emraude Experience, I sit down with Montserrat from Rabanne's Retail Education team.
We’ve explored how luxury houses create onboarding experiences that transform wholesale teams into passionate brand ambassadors.
We cover together :
- Why onboarding is strategic for luxury
- The Rabanne time-travel onboarding we’ve co-created
- Global deployment across 7 languages with adaptive learning
- Keys to impactful onboarding and mistakes to avoid
Have a good listening !
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I am Virgile Loisance, CEO of Emraude.
Emraude is a creative studio that designs immersive and interactive experiences to engage employees inside leading organizations such as Louis Vuitton, Hermès or Dior.
To work with us, go on emraude.com
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TIMELINE
00:00 - Introduction
05:13 – Why Onboarding Is Strategic for Luxury
09:32 – Designing for New Generations
13:08 – The Rabanne Time-Travel Journey
17:00 – Design Evolution: Archives to Reality
20:20 – Completion Mechanics & Market Adaptation
27:02 – Keys to Impactful Onboarding
29:55 – Mistakes to Avoid
Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.